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var(--line);grid-template-columns:150px minmax(0,1fr);gap:16px;padding:14px 0;line-height:1.6;display:grid}.inquiry-detail dt{color:var(--muted)}.inquiry-detail dd{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.inquiry-detail dd p{margin:0 0 8px}.detail-actions{flex-wrap:wrap;align-items:end;gap:14px;padding-top:16px;display:flex}.customer-layout{border-block:1px solid var(--line);background:#fff;grid-template-columns:minmax(240px,320px) minmax(0,1fr);display:grid}.customer-list{border-right:1px solid var(--line)}.customer-list button{text-align:left;border:0;border-bottom:1px solid var(--line);width:100%;color:var(--ink);overflow-wrap:anywhere;border-radius:0;gap:8px;padding:18px;display:grid}.customer-list button.selected{background:var(--rose);box-shadow:inset 3px 0 var(--burgundy)}.customer-list span,.customer-list small{color:var(--muted)}.customer-profile{overflow-wrap:anywhere;padding:24px}.customer-profile p{line-height:1.6}.customer-profile textarea{resize:vertical;width:100%}.customer-profile>button{margin-top:12px}.customer-profile h3{margin-top:32px;font-size:18px}.customer-history{border-top:1px solid var(--line);padding:18px 0}.customer-message{color:var(--burgundy);padding:12px 0}.cloud-cockpit .cockpit-tabs{border-block:1px solid var(--line);background:#fff;gap:0;margin:24px 0;display:flex}.cloud-cockpit .cockpit-tabs a{border:0;border-right:1px solid var(--line);color:var(--burgundy);padding:18px 24px;font-size:16px;font-weight:700}.shipment-stages{border-bottom:1px solid var(--line);flex-wrap:wrap;gap:12px 20px;padding:20px 0;font-size:14px;list-style:none;display:flex}.shipment-stages li{color:#777;border-bottom:3px solid #ddd;padding-block:8px}.shipment-stages li.reached{color:var(--success);border-color:var(--success)}.shipment-stages li[aria-current]{color:var(--burgundy);border-color:var(--burgundy);font-weight:700}.shipment-event{border-top:1px solid var(--line);padding:14px 0}.shipment-event p{white-space:pre-wrap}.shipment-event small{color:var(--muted)}.quote-return{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:24px;padding:14px 20px;font-size:14px;display:flex}.quote-return a{color:var(--burgundy)}.quote-shell iframe{height:calc(100vh - 52px)}.detail-actions .followup-note{flex-basis:100%}.followup-note textarea{border:1px solid var(--line);resize:vertical;border-radius:4px;width:100%;padding:12px}.customer-facts{border-block:1px solid var(--line);margin:22px 0}.customer-facts div{grid-template-columns:150px 1fr;gap:16px;padding:12px 0;display:grid}.customer-facts dt{color:var(--muted)}.customer-facts dd{margin:0;line-height:1.6}@media (width<=700px){.cloud-cockpit{padding:16px 12px}.cloud-cockpit .queue-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.queue-toolbar{gap:12px}.queue-toolbar label:first-child{flex-basis:100%}.cloud-cockpit nav a{padding:10px}.inquiry-detail dl>div{grid-template-columns:1fr;gap:6px}.customer-layout{grid-template-columns:1fr}.customer-list{border-right:0;border-bottom:1px solid var(--line);max-height:320px;overflow-y:auto}.customer-profile{padding:20px 12px}.inquiry-footer{flex-wrap:wrap}}